Frequently Asked Questions


How can I find out the cost of a translation?

Translation quotes involve many factors so that no one standard can be applied to all projects. The factors involved in the cost of a translation include language pair, topic, type of text, and deadline.

Do you translate documents into any language?

We have professional translators in most major world languages, including English, Spanish, French, Portuguese, German, Mandarin Chinese, Japanese, Italian, and Russian, among others. However, we are always adding new translators in other languages so we can help regardless of what language you need.

Are there any limitations to the types of topics you can translate?

We can work with any topic, regardless of how technical or specialized it is. Our translators are experienced in different areas, and we always assign the most suitable translator to each project, taking into account their area of expertise.

Can I submit the materials that I need to be translated in any format, including printed copies?

We accept materials for translation in any format. However, if it is in a format that cannot be edited digitally, any additional digitalization will incur an additional cost and may extend the deadline.

Do you offer urgent translation services?

We work with your deadline. We know how important it is for you to have your translations when you need them so that translation doesn’t cause any delays, which is why we offer regular, urgent, and extra-urgent services.

Do you offer certified translations?

We can provide certified translations as needed.

How can I be sure that my information will be handled confidentially?

We use state-of-the-art secure information technology. All our clients’ information is stored on secure platforms from the time we receive it, through the different stages of the translation process, to delivery of the final product.

How do you ensure translation quality?

We have a strict selection process for our translators, who have higher education and graduate studies in translation, linguistics, and related areas, as well as broad experience. All our translators are native speakers of the target language. We also perform an in-depth analysis of each project to design the most appropriate workflow, incorporating review, editing, copyediting, specialized review, and any other steps needed to ensure the quality of your translation.

Interpretation Services

How can I find out the cost of your simultaneous interpretation services?

In order to provide the cost, we will need to know all the details of your event, such as type of event, languages needed, schedule, location, topic, number of participants, and type of audience.

How can I know what type of interpretation service I need for my event?

We will advise you on what service is most appropriate for your needs. Whether a meeting, negotiation, telephone call, course, speech, or conference, we have options for all types of in-person and remote events.

Do interpreters keep the information confidential?

Our interpreters work under strict standards of professionalism and confidentiality, backed by non-disclosure agreements they sign when they start working on our projects.

How can I find out what I need at my event for the simultaneous interpretation services?

We will perform a detailed analysis of your event, including where it will take place, and make the necessary recommendations to create optimal conditions to provide you with the best quality services.

Do you offer any remote interpretation solutions?

We have different platform options to provide remote simultaneous interpretation services, ranging from meetings with a few participants to webinars with a large number of attendees. Our team will help you determine the best platform for your event, and our professional interpreters will ensure you transmit the message with the same quality as an in-person event.

Language Classes

Where do you offer classes?

We can adjust to your needs, depending on the location that is most convenient for you. Classes can be taught remotely or in-person in the Mexico City metropolitan area.

What type of courses do you offer?

We have language learning courses at all levels. We also have cultural competency and other types of linguistic training services. If you need support that involves the use of another language, we can design a solution to facilitate communication and offer you the best results.

How can I determine my language mastery level?

We will help you determine your language mastery level through specifically designed assessments.

What languages do you offer?

We offer classes in English, Spanish, French, Portuguese, German, Italian, and Russian, among many others. However, we are constantly partnering with other professionals who work with other languages, so we can help you find an instructor in any language you need.

What type of courses do you offer?

Our language courses are completely flexible and tailored to the needs of our students. We want to learn the details of what you’re looking for, such as the type of learning that works for you, how you want to use the language you wish to learn, and more so that we can design a program to ensure your success.

How long will it take me to learn a language?

There are no standards in terms of how long it takes to learn a new language. However, we will give you the tools you need to achieve your objective, including personalized follow-up so you can continue to make progress.

Will I receive a certificate or progress report?

Yes. At the specific request of the student, we can provide a certificate as proof of the number of hours of language classes taken and/or a quantitative assessment regarding your performance in class.